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aleksandra cleaning services clean edmonton sherwood park saint albert alberta kitchen bathroom deep clean

Frequently Asked Questions

What services does your business offer?

We offer residential and commercial cleaning services.

 

Our residential services include maintenance cleanings, deep cleanings, move-in/move-out cleanings and post-construction/renovation cleanings on a weekly, bi-weekly, or monthly basis.

 

Our commercial services include maintenance office cleanings as well as post-construction/renovation cleanings.

How often should I book a cleaning?

The frequency at which you should book a cleaning depends on several factors, including your lifestyle, the size of your space, your budget, and your personal preferences. We recommend scheduling cleaning services at least weekly or bi-weekly to maintain a clean environment.

Our arranged schedule not working for you? No worries! Let us know and we can always change it to better meet your needs and expectations!

What's included in your price?

Our pricing reflects not only our commitment to eco-friendly products but also the expertise and experience we've gained during over a decade in the industry. You can expect top-quality service, rigorously maintained and sanitized supplies and equipment, and regular deep cleaning to ensure hygiene and excellence. We prioritize your well-being and the environment, guaranteeing a clean, safe, and eco-conscious space for your comfort.

Do I need to provide cleaning supplies?

No, we come fully prepared with all the necessary cleaning products and equipment to ensure a thorough and efficient cleaning of your space.

What happens if I need to reschedule or cancel a cleaning?

We understand that unexpected situations may arise. We kindly ask for at least 48 hours' notice for appointment changes. If you do need to cancel with less than 24 hours' notice, we will charge 50% of the agreed-upon rate for the canceled appointment. We appreciate your understanding and will do our best to accommodate rescheduled appointments based on availability.

Are your cleaners insured and background-checked?

Yes, our cleaners are fully insured and have undergone thorough background checks. Your safety and security is a priority, and we take every measure to ensure the trustworthiness and reliability of our cleaning team.

I still have questions... How can I contact you?

You can contact us through our website form HERE, or send us an email to info@aleksandracleaning.ca

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